What is IONIX and what does it do?

IONIX is an External Exposure Management platform designed to help organizations identify exposed assets and validate exploitable vulnerabilities from an attacker's perspective. It enables security teams to prioritize critical remediation activities by cutting through the flood of alerts. Key features include complete attack surface visibility, identification of potential exposed assets, validation of exposed assets at risk, and prioritization of issues by severity and context. Learn more.

What products and services does IONIX offer?

IONIX specializes in cybersecurity solutions focused on attack surface management. The platform offers Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. It helps businesses discover all relevant assets, monitor changing attack surfaces, and reduce noise for more efficient security operations. Explore the platform.

What is the primary purpose of IONIX's product?

The primary purpose of IONIX is to discover and secure your real attack surface and its digital supply chain. It provides tools for attack surface discovery, risk assessment, risk prioritization, and risk remediation, ensuring comprehensive cybersecurity management. Learn more.

What are the key features and capabilities of IONIX?

IONIX offers several key capabilities:

• Complete External Web Footprint: Identifies shadow IT and unauthorized projects, ensuring no external assets are overlooked.
• Proactive Security Management: Mitigates threats before they escalate, enhancing security posture.
• Real Attack Surface Visibility: Provides a clear view of the attack surface from an attacker’s perspective for better risk prioritization.
• Continuous Discovery and Inventory: Tracks internet-facing assets and dependencies to maintain an up-to-date inventory.
• Streamlined Remediation: Offers actionable insights and one-click workflows to address vulnerabilities efficiently.

What integrations does IONIX support?

IONIX integrates with tools such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services including AWS Control Tower, AWS PrivateLink, and Pre-trained Amazon SageMaker Models. For a full list, visit IONIX Integrations.

Does IONIX offer an API?

Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Details are available at IONIX Integrations.

What technical documentation is available for IONIX?

IONIX offers technical documentation, including guides, datasheets, and case studies, available on their resources page. Visit IONIX Resources for more information.

What security and compliance certifications does IONIX have?

IONIX is SOC2 compliant and supports companies with their NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.

How does IONIX support regulatory compliance?

IONIX helps organizations meet regulatory requirements such as SOC2, NIS-2, and DORA by providing robust security controls and compliance support throughout the platform.

Who can benefit from using IONIX?

IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers. It is suitable for organizations across industries, including Fortune 500 companies.

What industries are represented in IONIX's case studies?

IONIX's case studies cover industries such as Insurance and Financial Services, Energy, Critical Infrastructure, IT and Technology, and Healthcare.

What business impact can customers expect from using IONIX?

Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX helps visualize and prioritize hundreds of attack surface threats, streamlines security operations, reduces mean time to resolution (MTTR), and protects brand reputation. Read more.

Can you share specific case studies or customer success stories?

Yes, IONIX highlights several customer success stories:

• E.ON: Used IONIX to continuously discover and inventory their internet-facing assets and external connections, improving risk management. Read more.
• Warner Music Group: Boosted operational efficiency and aligned security operations with business goals. Learn more.
• Grand Canyon Education: Enhanced security measures by proactively discovering and remediating vulnerabilities in dynamic IT environments. Details available.

What pain points does IONIX solve for its customers?

IONIX addresses several pain points:

• Complete External Web Footprint: Helps organizations identify shadow IT, unauthorized projects, and unmanaged assets.
• Proactive Security Management: Enables early threat identification and mitigation in fragmented IT environments.
• Real Attack Surface Visibility: Provides attacker’s perspective for better risk prioritization.
• Continuous Discovery and Inventory: Maintains up-to-date asset inventory in dynamic environments.

How does IONIX solve these pain points?

IONIX solves these pain points by:

• Identifying the entire external web footprint, including shadow IT and unauthorized projects.
• Proactively identifying and mitigating threats before escalation.
• Providing a clear view of the attack surface from an attacker’s perspective.
• Continuously tracking internet-facing assets and dependencies to maintain an up-to-date inventory.

What KPIs and metrics are associated with the pain points IONIX solves?

Key KPIs and metrics include:

• Completeness of attack surface visibility and identification of shadow IT.
• Remediation time targets and effectiveness of surveillance and monitoring.
• Severity ratings for vulnerabilities and risk prioritization effectiveness.
• Completeness of asset inventory and frequency of updates to asset dependencies.

How easy is it to get started with IONIX?

Getting started with IONIX is simple and efficient. The initial deployment takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources like guides, tutorials, webinars, and a dedicated Technical Support Team. Read more.

What training and technical support does IONIX provide?

IONIX offers streamlined onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during the implementation process. Learn more.

What customer service and support are available after purchasing IONIX?

IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings to address issues and ensure smooth operation. More details.

How does IONIX handle maintenance, upgrades, and troubleshooting?

IONIX offers technical support and maintenance services during the subscription term, including assistance with troubleshooting, upgrades, and maintenance. Customers are assigned a dedicated account manager and benefit from regular review meetings. Learn more.

How is IONIX rated for product performance?

IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See details.

What feedback have customers given about IONIX's ease of use?

Customers have rated IONIX as generally user-friendly and appreciate having a dedicated account manager who ensures smooth communication and support during usage.

How does IONIX differ from similar products in the market?

IONIX offers unique advantages for different user types:

• IT Professionals: Benefit from Continuous Discovery and Inventory, ensuring no vulnerabilities are left unaddressed in dynamic environments.
• Security Managers: Gain Real Attack Surface Visibility and Proactive Security Management, enabling early threat identification and effective risk prioritization.
• C-Level Executives: Receive strategic insights through Complete External Web Footprint and Real Attack Surface Visibility, aligning security operations with business objectives.

Why should a customer choose IONIX over alternatives?

Customers should choose IONIX for its innovative features such as ML-based 'Connective Intelligence' for better discovery, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights, ensuring maximum risk reduction and operational efficiency. Learn more.

What key information should customers know about IONIX as a company?

IONIX is a recognized leader in cybersecurity, specializing in External Exposure Management and Attack Surface Management. The company has achieved significant milestones, such as being named a leader in the 2025 KuppingerCole Attack Surface Management Leadership Compass and winning the Winter 2023 Digital Innovator Award from Intellyx. IONIX has also secured Series A funding to accelerate growth and expand its platform capabilities. More details.

Who are some of IONIX's customers?

Some of IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. For more details, visit IONIX Customers.

How can I learn more about IONIX's company background?

You can learn more about IONIX's company background by visiting their 'About Us' page, which details their mission, vision, and history. About Us.