Frequently Asked Questions

Vulnerability Scanning & Assessment

What is vulnerability scanning?

Vulnerability scanning is the process of using automated tools to identify known software vulnerabilities in an organization’s environment. These tools scan applications and systems, checking them against databases of Common Vulnerabilities and Exposures (CVEs), and generate reports for remediation. Learn more at IONIX Vulnerability Scanning Guide.

Why is vulnerability scanning important?

Vulnerability scanning provides organizations with insight into vulnerabilities that attackers might exploit. By identifying and reporting on known CVEs, organizations can prioritize patching and updates to protect against data breaches and cyberattacks. For example, when vulnerabilities like Log4j are disclosed, scanners help organizations quickly assess and remediate affected systems.

What types of vulnerability scanners are there?

Common types of vulnerability scanners include:

What are the main approaches to vulnerability scanning?

Vulnerability scans can be:

What are the challenges and limitations of vulnerability scanning?

Common challenges include:

How should I choose a vulnerability scanning tool?

Key factors to consider include:

What is the difference between vulnerability management and exposure management?

Vulnerability management focuses on identifying and remediating all known vulnerabilities, often resulting in long lists of issues, many of which may not be exploitable. Exposure management, as practiced by IONIX, takes an attacker-centric approach, prioritizing only those threats that pose real risk to the business. This results in fewer, more actionable findings and more efficient remediation. Learn more at Exposure Management vs. Vulnerability Management.

IONIX Platform Features & Capabilities

What features does the IONIX platform offer?

The IONIX platform provides:

For more details, visit Why IONIX.

Does IONIX integrate with other security and IT tools?

Yes, IONIX integrates with platforms such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services including AWS Control Tower and AWS PrivateLink. For a full list, visit IONIX Integrations.

Does IONIX offer an API?

Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Details are available at IONIX Integrations.

How does IONIX help with vulnerability prioritization?

IONIX uses an attacker-centric approach to validate and prioritize vulnerabilities based on real risk and business impact, reducing noise and focusing remediation efforts on the most critical issues.

What technical documentation and resources does IONIX provide?

IONIX offers technical documentation, guides, datasheets, and case studies on its resources page. Comprehensive guides on vulnerability assessment, exposure management, and more are available at IONIX Guides.

Security, Compliance & Performance

What security and compliance certifications does IONIX have?

IONIX is SOC2 compliant and supports organizations with NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment.

How is IONIX rated for product performance and innovation?

IONIX has earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. See the announcement here.

What feedback have customers given about IONIX's usability?

Customers have rated IONIX as user-friendly and appreciate having a dedicated account manager for smooth communication and support.

Use Cases, Pain Points & Benefits

What problems does IONIX solve?

IONIX addresses:

Who can benefit from using IONIX?

IONIX is designed for information security and cybersecurity VPs, C-level executives, IT managers, and security managers across industries such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare. It is suitable for organizations of all sizes, including Fortune 500 companies.

What business impact can customers expect from using IONIX?

Customers can expect improved risk management, operational efficiency, cost savings, and enhanced security posture. IONIX helps visualize and prioritize attack surface threats, streamline security operations, and reduce mean time to resolution (MTTR). For more, see this announcement.

What are some real-world success stories of IONIX customers?

Examples include:

What KPIs and metrics are associated with IONIX's solutions?

Key KPIs include:

Implementation, Support & Onboarding

How long does it take to implement IONIX, and how easy is it to get started?

Initial deployment of IONIX typically takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team. For more, see this review.

What training and technical support does IONIX provide?

IONIX offers onboarding resources, including guides, tutorials, webinars, and a dedicated Technical Support Team to assist during implementation and adoption. Customers are also assigned a dedicated account manager and benefit from regular review meetings. More details at IONIX Terms and Conditions.

What kind of maintenance and troubleshooting support is available?

IONIX provides technical support and maintenance services during the subscription term, including troubleshooting, upgrades, and maintenance. Customers benefit from a dedicated account manager and regular review meetings. See IONIX Terms and Conditions for details.

Competition & Differentiation

How does IONIX differ from other vulnerability management and attack surface management solutions?

IONIX stands out with its ML-based 'Connective Intelligence' for better asset discovery, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain mapping. Unlike some alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. For more, visit Why IONIX.

Why should a customer choose IONIX over alternatives?

Customers choose IONIX for its superior discovery capabilities, focused threat exposure prioritization, comprehensive digital supply chain coverage, and streamlined remediation workflows. These features help organizations reduce risk, improve efficiency, and align security operations with business goals. See Why IONIX for more information.

Guides & Learning Resources

Where can I find guides and learning resources from IONIX?

IONIX provides comprehensive guides, blogs, and demo bookings to help customers learn more about their solutions. Visit the IONIX Guides page for detailed resources on vulnerability assessment, exposure management, and more.

What topics are covered in the IONIX Guides section?

The IONIX Guides section covers topics such as Automated Security Control Assessment (ASCA), web application security, exposure management, vulnerability assessments, the OWASP Top 10, CIS Controls, and attack surface management. Each guide includes actionable advice and methodologies. Explore at IONIX Guides.

Company & Customer Proof

Who are some of IONIX's customers?

IONIX's customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. For more, visit IONIX Customers.

What industries does IONIX serve?

IONIX serves industries such as insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare, as demonstrated in its case studies.

What recognition has IONIX received in the cybersecurity industry?

IONIX has been named a leader in the 2025 KuppingerCole Attack Surface Management Leadership Compass and won the Winter 2023 Digital Innovator Award from Intellyx. The company has also secured Series A funding to expand its platform capabilities. See this announcement for details.

Vulnerability Scanning: Types, Limitations, and Selecting an Effective Tool

Vulnerability scanning uses automated tools to identify known software vulnerabilities in an organization’s environment. Vulnerability scanners identify applications running within the environment and check them against the list of Common Vulnerabilities and Exposures (CVEs). Any matches are included in the final report for remediation.

The Importance of Vulnerability Scanning

Vulnerability scanning is important because it provides an organization with insight into the various vulnerabilities in its infrastructure that an attacker might target. Since vulnerability scanners look for CVEs, any vulnerability they identify is publicly disclosed and may be actively targeted by cybercrime groups.

For example, when major vulnerabilities like Log4j were publicly disclosed, they were promptly added to the list of vulnerabilities that scanners searched for. Companies could then use these tools to assess their level of vulnerability to this new threat and identify the systems that require patches and updates to protect them against exploitation.

As software vulnerabilities become more common, vulnerability scanning is more important than ever. Companies need visibility into these evolving threats to protect themselves against data breaches and other cyberattacks.

Types of Vulnerability Scanners

Vulnerability scanners are designed to identify potential vulnerabilities in a wide range of software. Some common types of vulnerability scanners include:

  • Network: Network vulnerability scanners assess network infrastructure, such as routers, firewalls, and switches, for potential security risks. These include open ports, weak/default passwords, and other common problems.
  • Web Application: Web application vulnerability scanners look for common vulnerabilities in an organization’s public-facing websites. This includes security risks such as SQL injection (SQLi) and cross-site scripting (XSS).
  • Database: Database vulnerability scanners look for vulnerabilities in database management systems. These security gaps pose a potential threat of breaching sensitive or valuable data.
  • Host-Based: Host-based vulnerability scanners focus on one or more particular hosts. They look for missing patches, configuration issues, and out-of-date software.
  • Cloud: Cloud vulnerability scanners are tailored to cloud environments. They identify potential vulnerabilities in containerized applications, virtualized environments, and other cloud-based workloads.

In addition to the various targets of vulnerability scanners, vulnerability scans can also be performed in various ways. Some of the main distinguishing factors include:

  • Internal vs. External: Vulnerability scans can be run from inside or outside the organization’s network perimeter. These may identify different vulnerabilities and are designed to emulate external and internal threats.
  • Credentialed vs. Noncredentialed: Vulnerability scanners may also offer the option to perform scans with knowledge of one or more sets of account credentials. This helps an organization detect vulnerabilities that could be exploited by an attacker with a greater level of access to its network.
  • Intrusive vs. Nonintrusive: Most vulnerability scanners won’t exploit identified vulnerabilities; however, this can lead to false positive detections. Some security scanning tools offer vulnerability validation by exploiting the vulnerabilities they identify and verifying the actual risk that they pose.

Challenges of Vulnerability Scanning

Vulnerability scanning can be a useful tool, but it has its limitations. Some common challenges associated with vulnerability scanning include:

  • Visibility: Vulnerability scanners can only identify potential security gaps in assets that they know exist. Security teams can face challenges in asset identification that might create a false sense of security.
  • False Positives: Vulnerability scanners generally don’t attempt to exploit the vulnerabilities that they identify. This means that they commonly generate large volumes of false positives when they misidentify a vulnerability, or a vulnerability that they detect can’t actually be exploited.
  • Configuration Challenges: Vulnerability scanners can be configured in various ways, such as allowing a credentialed scan or specifying the set of assets to scan. If a scanner is misconfigured, it may not perform a complete scan.
  • Diverse Environments: Modern corporate networks include a diverse range of IT assets, including servers, cloud infrastructure, Internet of Things (IoT) devices, and mobile devices. Complete coverage across all asset types is essential for a full view of the organization’s digital attack surface.
  • Vulnerability Prioritization: Vulnerability scanners commonly prioritize their findings using the Common Vulnerability Scoring System (CVSS). However, CVSS scores don’t accurately reflect the risk that a vulnerability poses to the organization and can result in the misallocation of remediation resources.

How To Choose a Vulnerability Scanning Tool

Choosing the right tool is essential to manage an organization’s exposure to software vulnerabilities. Some key factors to consider when selecting a vulnerability scanner include:

  • Asset Support: A vulnerability scanner should offer support for scanning a wide range of IT assets, including the various types that are present within an organization’s IT environment.
  • Scanning Capabilities: A vulnerability scanner should be able to perform various types of scans, including both credentialed and noncredentialed scans to identify as many vulnerabilities as possible.
  • Vulnerability Prioritization: A scanning tool should offer prioritization to rank its findings based on the threat that they pose to the business.
  • False Positive Minimization: A tool should generate a minimal number of false positive detections since these waste resources and can draw focus away from more significant, real threats.
  • Frequent Updates: A vulnerability scanner should perform frequent updates to ensure that it is capable of detecting the latest vulnerabilities.
  • Scalability: A scanning tool should be scalable and capable of inspecting an organization’s entire IT environment for potential threats.
  • Automation: The vulnerability scanner should allow automated scans — or ideally continuous monitoring — to ensure that security teams have up-to-date security visibility.
  • Usability: Vulnerability scanning tools should be easy to use to minimize the risk that misconfigurations introduce visibility and security gaps.

Transitioning From Vulnerability Management to Exposure Management

Vulnerability scanners can be useful tools, but even the best of them will likely produce a large list of vulnerabilities after a scan. While this may seem like a good thing, it’s not if the majority of these are false positives that pose no real risk to the business. Only about 1% of vulnerabilities discovered in the last decade were exploited in the wild, meaning that remediating the other 99% is a waste of time and resources.

A better approach is to make the transition to exposure management, which takes an attacker-centric approach to mapping an organization’s internal and external digital attack surfaces. Instead of looking for all vulnerabilities, exposure management focuses on threats that pose a real risk to the business. This results in a smaller collection of findings that all are exploitable and have real business impacts, rather than vulnerability management’s long list of questionable findings.

IONIX’s threat exposure management platform provides security teams with complete visibility into their real attack surface and enables them to fix only those threats that are both urgent and important. To learn more about how to reduce your attack surface with IONIX, sign up for a demo.