Frequently Asked Questions
Vulnerability Scanning & Assessment
What is vulnerability scanning?
Vulnerability scanning is the process of using automated tools to identify known software vulnerabilities in an organization’s environment. These tools detect applications running within the environment and check them against lists of Common Vulnerabilities and Exposures (CVEs). Any matches are included in the final report for remediation. Learn more.
Why is vulnerability scanning important?
Vulnerability scanning provides organizations with insight into vulnerabilities in their infrastructure that attackers might target. It helps companies quickly identify systems that require patches and updates, especially when new threats like Log4j are publicly disclosed. This visibility is critical for protecting against data breaches and cyberattacks. Read more.
What types of vulnerability scanners are available?
Common types of vulnerability scanners include:
- Network scanners: Assess network infrastructure for risks like open ports and weak passwords.
- Web application scanners: Look for vulnerabilities such as SQL injection and cross-site scripting in public-facing websites.
- Database scanners: Identify security gaps in database management systems.
- Host-based scanners: Focus on particular hosts for missing patches and configuration issues.
- Cloud scanners: Tailored to cloud environments, identifying vulnerabilities in containerized and virtualized workloads.
Scans can be internal/external, credentialed/noncredentialed, and intrusive/nonintrusive. Details here.
What are the main challenges of vulnerability scanning?
Challenges include:
- Visibility: Scanners can only find vulnerabilities in known assets, so incomplete asset identification can create a false sense of security.
- False positives: Many scanners do not exploit vulnerabilities, leading to large volumes of false positives.
- Configuration: Misconfigured scanners may miss assets or vulnerabilities.
- Diverse environments: Modern networks include servers, cloud, IoT, and mobile devices, requiring broad coverage.
- Prioritization: CVSS scores may not accurately reflect business risk, causing misallocation of resources.
Learn more.
How should I choose a vulnerability scanning tool?
Key factors to consider include:
- Support for a wide range of IT assets
- Ability to perform various scan types (credentialed/noncredentialed)
- Effective vulnerability prioritization
- Minimization of false positives
- Frequent updates to detect the latest vulnerabilities
- Scalability for large environments
- Automation and continuous monitoring
- Usability to reduce misconfiguration risks
See full guide.
What is the difference between vulnerability management and exposure management?
Vulnerability management focuses on identifying all vulnerabilities, often resulting in long lists of findings, many of which may not be exploitable. Exposure management takes an attacker-centric approach, focusing only on threats that pose real risk to the business. This results in fewer, more actionable findings. Only about 1% of vulnerabilities discovered in the last decade were exploited in the wild (source), so exposure management helps prioritize what matters. Learn more.
IONIX Platform Features & Capabilities
What features does the IONIX platform offer?
IONIX offers a comprehensive cybersecurity platform with features including Attack Surface Discovery, Risk Assessment, Risk Prioritization, and Risk Remediation. The platform enables organizations to discover all relevant assets, monitor their changing attack surface, and ensure more assets are covered with less noise. Learn more.
How does IONIX help organizations manage their attack surface?
IONIX provides complete attack surface visibility, identifies exposed assets, validates exploitable vulnerabilities from an attacker's perspective, and enables security teams to prioritize critical remediation activities. The platform cuts through alert noise and focuses on issues by severity and context. Details here.
What integrations does IONIX support?
IONIX integrates with tools such as Jira, ServiceNow, Slack, Splunk, Microsoft Sentinel, Palo Alto Cortex/Demisto, and AWS services including AWS Control Tower, AWS PrivateLink, and pre-trained Amazon SageMaker Models. For a full list, visit IONIX Integrations.
Does IONIX offer an API for integrations?
Yes, IONIX provides an API that supports integrations with major platforms like Jira, ServiceNow, Splunk, Cortex XSOAR, and more. Learn more.
Security, Compliance & Performance
What security and compliance certifications does IONIX have?
IONIX is SOC2 compliant and supports companies with their NIS-2 and DORA compliance, ensuring robust security measures and regulatory alignment. See details.
How is IONIX rated for product performance and innovation?
IONIX earned top ratings for product innovation, security, functionality, and usability. It was named a leader in the Innovation and Product categories of the ASM Leadership Compass for completeness of product vision and a customer-oriented, cutting-edge approach to ASM. Read more.
Use Cases, Pain Points & Customer Success
What problems does IONIX solve for organizations?
IONIX addresses key cybersecurity challenges including:
- Identifying the complete external web footprint, including shadow IT and unauthorized projects
- Proactive security management to mitigate threats before escalation
- Providing real attack surface visibility from an attacker’s perspective
- Continuous discovery and inventory of internet-facing assets and dependencies
Learn more.
Who can benefit from using IONIX?
IONIX is designed for Information Security and Cybersecurity VPs, C-level executives, IT managers, and security managers across industries including Fortune 500 companies, insurance, financial services, energy, critical infrastructure, IT, technology, and healthcare. See customer stories.
Can you share specific customer success stories?
Yes. For example:
- E.ON: Used IONIX to continuously discover and inventory internet-facing assets and external connections, improving risk management. Read case study.
- Warner Music Group: Boosted operational efficiency and aligned security operations with business goals. Learn more.
- Grand Canyon Education: Enhanced security measures by proactively discovering and remediating vulnerabilities. Details.
What business impact can customers expect from using IONIX?
Customers can expect improved risk management, operational efficiency, cost savings (reduced mean time to resolution), and enhanced security posture. IONIX provides actionable insights and one-click workflows to streamline security operations and protect brand reputation. See more.
Implementation, Support & Resources
How long does it take to implement IONIX and how easy is it to start?
Getting started with IONIX is simple and efficient. Initial deployment takes about a week and requires only one person to implement and scan the entire network. Customers have access to onboarding resources like guides, tutorials, webinars, and a dedicated Technical Support Team. Read more.
What training and technical support does IONIX provide?
IONIX offers streamlined onboarding resources such as guides, tutorials, webinars, and a dedicated Technical Support Team to assist customers during implementation. Customers are assigned a dedicated account manager and benefit from regular review meetings. Details here.
What technical documentation and resources are available?
IONIX provides technical documentation, guides, datasheets, and case studies on their resources page. Explore resources.
What guides does IONIX offer?
IONIX offers comprehensive guides covering topics such as Automated Security Control Assessment (ASCA), web application security, exposure management, vulnerability assessments, OWASP Top 10, CIS Controls, and attack surface management. Browse guides.
Competition & Differentiation
How does IONIX differ from other attack surface management solutions?
IONIX stands out for its ML-based 'Connective Intelligence' that discovers more assets with fewer false positives, Threat Exposure Radar for prioritizing critical issues, and comprehensive digital supply chain coverage. Unlike alternatives, IONIX reduces noise, validates risks, and provides actionable insights for maximum risk reduction and operational efficiency. Learn more.
Why should a customer choose IONIX over alternatives?
Customers should choose IONIX for better discovery, focused threat exposure, comprehensive digital supply chain coverage, and streamlined remediation. IONIX’s ML-based intelligence finds more assets with fewer false positives, and its Threat Exposure Radar helps teams prioritize urgent issues. See why.
KPIs & Metrics
What KPIs and metrics are associated with the pain points IONIX solves?
Key KPIs include:
- Completeness of attack surface visibility
- Identification of shadow IT and unauthorized projects
- Remediation time targets
- Effectiveness of surveillance and monitoring
- Severity ratings for vulnerabilities
- Risk prioritization effectiveness
- Completeness and frequency of asset inventory updates
Customer Proof & Industry Recognition
Who are some of IONIX's customers?
IONIX’s customers include Infosys, Warner Music Group, The Telegraph, E.ON, Grand Canyon Education, and a Fortune 500 Insurance Company. See more.
infosys.com
warnermusicgroup.com
telegraph.co.uk
eon.com
gce.com
What industries are represented in IONIX's case studies?
Industries include insurance and financial services, energy, critical infrastructure, IT and technology, and healthcare. Browse case studies.
Additional Information
Where can I find more guides and resources from IONIX?
IONIX provides a wide range of guides, blogs, and resources to help organizations enhance their cybersecurity posture. Visit IONIX Guides and IONIX Resources for more information.